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Meeting Planner MasterMind Training

Kissimmee, FL
July 11-13, 2017

The Meeting Planning MasterMind Training is having a special session for Medical Meeting Planners in Kissimmee, FL. All sessions will be presented at the Florida Hospital Nicholson Center, one of the top medical training facilities in the world, based in Celebration, FL.

Easy access to and from Orlando International Airport and minutes from world-famous attractions make Kissimmee ideal for any group whether it be a professional meeting, family reunion, military reunion, or faith-based meeting.

Registration Costs

$299 (includes all classes and materials, tours, group receptions, meals and activities)

Host Hotel:
Embassy Suites by Hilton Orlando Lake Buena Vista South

A discounted rate of $109 single/double per night (includes daily breakfast and nightly manager's reception). Make reservations by clicking here no later than Friday, June 23, 2017.


training agenda

Tuesday, July 11, 2017: Arrival Day

6:00 - 8pm: Arrival Reception and Dinner at Omni Resort ChampionsGate. Welcome to the Meeting Planning MasterMind! Meet the General Manager, Director of Sales and Key Staffers for a relaxing get-acquainted evening -- dress is business casual.

Wednesday, July 12, 2017: Hotel Operations, Finances and MasterMind Negotiation Session

8:00 am: Continental Breakfast
8:30 - 5:00 pm: Meeting Planning MasterMind: Operations, "From the Hotel Side:" The key to great event planning is knowing how a hotel operates. From operations, to staffing and the P&L, every part of a hotel is examined in terms of its effect on your negotiations. If you know how a hotel operates, you'll learn inside techniques on group negotiations.

  • Hotel Essentials: Learn key profit centers for a hotel, organizational chart
  • Hotel Accounting: Hotels "Live and Die" by the Annual Budget -- learn how your business impacts the hotel budget and you increase your leverage in any negotiation.
  • Negotiating from the Hotel Side: Once you know how a hotel operates and how a P&L dictates its success, here are 5 immediate areas you can negotiate to reduce costs and increase the value of your meeting.

10:30am: Morning Break, followed by an Introduction from the sponsors of the Meeting Planning MasterMind. This is followed by MasterMind Workshop #1: Based on Operations and Financial Knowledge, Develop a list of critical path steps to be used in future hotel negotiations.
12:00 - 1:00 pm: Lunch: Behind the Scenes with the Culinary Department: Special Lunch with the Executive Chef – work with the culinary team to design and deliver a lunch for your team. Hosted by Bohemian Hotel Celebration.
1:00 - 3:00 pm: Hotel tour, including the Front and Back of the House: A group booking starts in Sales, but travels throughout the hotel, from Reservations, Front Desk, Housekeeping, Banquets and Catering. See how a group booking affects every department of a hotel.
5:45pm: Dinner and Entertainment hosted by Experience Kissimmee and Partners at Disney Springs.
8:00pm Return to hotel.

Thursday, July 13, 2017: Professional Contracting Techniques and Catering

8:00 am: Continental Breakfast with Guest Speaker
8:30am - 12 noon: Meeting Planner MasterMind Session continues with Advanced Contracting: Thorough examination of each phase of a contract: Date details, Space allotments, Reservations, Accounting. In-depth session on clauses, ranging from Force Majuere to Performance Clauses, Lowest Rates, Relocation clauses and many more.
10:30am: Morning Break
MasterMind Contract Session: Examination of a current contract and a workshop on the best methods in Negotiations needed to receive the contract priorities your group requires.
12:00 pm: Lunch – Lunch with Catering and Convention Services; Introduction and Professional techniques in working with Catering and Convention Services.
1:00 – 3:00 pm: Best Practices in Catering, "From the Hotel Side:" Attendees receive in-depth information on ordering Food and Beverage, Wine ordering, alcohol management, Menu Matching, BEO's, Meal Guarantees, monitoring consumption and assuring accuracy.
3:00-4:00 pm: Wrap up and Adjourn: Review of key areas of the Meeting Planning MasterMind and compiling a final action plan to implement on your return.

meet our

Tom Pasha

Tom Pasha
CONTACT Planning, Inc.

Tom Pasha began his hotel career in operational departments in hotels in Orlando, as a Bartender, Bellman, Limousine Driver and other positions. He worked for Hyatt Hotels for over 20 years, from Management Trainee to Director of Sales assignments at major hotels and National Sales Offices nationwide.

He developed the Meeting Planning MasterMind session as an enhanced program for planners to learn how hotels operate and to take that knowledge to design and deliver exceptional results when they return to their jobs.

Tom has presented the MasterMind in a variety of formats, including seminars, webinars, conference calls and private label sessions to top association and corporate clients nationwide.


" Thank you so much for this great experience! Contracting and catering were particularly interesting to me and Tom did an excellent job showing how hotels really work. Insurance Incentive Planner, Chicago, IL
" Tom - you are a wealth of information! Great speaker, excellent pace and presentation! Made some new friends and business contacts and will recommend The MasterMind training to my Director and co-workers. Health Industry Meeting Planner, St. Louis, MO
" Negotiating segment was, by far, the best I've seen. I've missed some saving opportunities in this area. Great course that gave me lots to use when I return to my office. Government Meeting Planner, Washington, DC
" Tom has a passion for the subject -- he really wants to pay his knowledge and experience forward. I cannot wait to apply all the great things I learned in such a short time. Corporate Convention Planner, Houston, TX
" Excellent for the beginner through the most experienced planner. Our class had planners from 1 year to 39 years of experience, and everyone learned a great deal about hotels operations and negotiations. Thank you! Medical Meeting Planner, Philadelphia, PA

meet our

Experience Kissimmee

Experience Kissimmee

Plan your next meeting in Kissimmee and it is sure to be a shining success. Aside from beautiful weather all year round, Kissimmee also boasts an impressive inventory of meeting facilities and unique venues. When you begin planning your next meeting, reunion, or getaway, look no further than Kissimmee, Florida.

A wide variety of spacious and flexible accommodations make planning a gathering stress-free no matter how large or small your group may be. First-class convention hotels and conference centers include the impressive Gaylord Palms Resort and Convention Center, Omni Resort at ChampionsGate, Reunion Resort, and the Embassy Suites Orlando-Lake Buena Vista South.

Embassy Suites by Hilton Orlando Lake Buena Vista South

Embassy Suites by Hilton Orlando Lake Buena Vista South

Embassy Suites by Hilton Orlando Lake Buena Vista South is located 3.5 miles from the entrance to the Walt Disney World® Resort and a 20-minute drive to Orlando International Airport. Expect modern amenities and services for meeting and convention travelers and recreation for leisure guests.

Embassy Suites by Hilton Orlando Lake Buena Vista South in Kissimmee, FL provides catering and event services for its 40,000 sq. ft. of pillar-free meeting space. Consider the 15,000 sq. ft. Palms Ballroom or the 5,000 sq. ft. Magnolia Ballroom. Plan training seminars in our 15 breakout rooms or meet colleagues in one of our 10 boardrooms with A/V services and a business center.



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